PRIVACY POLICY

Last Updated: March 21, 2025

Introduction

Welcome to Instaman.co ("Instaman," "we," "our," or "us"), a service operated by Shipscale Software Solutions Private Limited, a company incorporated under the laws of India.

At Instaman, your privacy and the protection of your data are our top priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. This policy is designed to comply with the Information Technology Act, 2000 and its Rules (including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011), as well as international regulations such as the European General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) where applicable.

By accessing or using Instaman.co, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We collect the following types of personal information:

Account Information: When you register with Instaman, we collect your name, email address, and password.
Payment Information: When you purchase credits through our service, we collect payment details, which may include credit card information or other payment method details. This information is processed securely by our payment processor, Razorpay.
Location Information: We may collect your country of residence to determine the appropriate currency (USD or INR) for displaying prices and processing payments.
Profile Information: Information you choose to add to your profile such as profile picture, biography, etc.
User Content: Photos, selfies, and images that you upload to our service for AI model training or image generation.
Biometric Data: As our service involves facial recognition and processing of facial features to generate AI images, we may process what is considered biometric data under certain laws.
Device Information: Information about the devices you use to access our service, including IP address, browser type, operating system, and device identifiers.
Usage Data: Information about your interactions with our service, including features used, time spent on the platform, credits purchased and consumed, and browsing behavior.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to understand how you use our service. We use both essential and non-essential cookies:

Essential Cookies: Required for the basic functionality of our website.
Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
Functionality Cookies: Enable us to personalize content for you.
Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

You can control cookies through your browser settings and other tools.

Analytics Services

We use Google Analytics to help us understand how users interact with our website and services. Google Analytics may collect information about your use of our website, including pages visited, time spent on the site, and other browsing information. This data is collected via cookies and similar technologies. For more information about Google Analytics and how it collects and processes data, please visit: Google Analytics Privacy Policy.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

How We Use Your Information

We use your information for the following purposes:

Provide and Improve Our Services: To operate, maintain, and enhance the functionality of Instaman.co.
AI Model Training: To train our AI models to generate personalized images based on your uploaded photos.
Credit Management: To track your credit balance, process credit purchases, and deduct credits for service usage (1 credit per image generation, 400 credits per model training).
Payment Processing: To process your payments for credit purchases through our payment processor, Razorpay.
Currency Localization: To display pricing in the appropriate currency (USD or INR) based on your location or preference.
Personalization: To customize your experience and provide content and features that match your profile and interests.
Communication: To respond to your inquiries, provide customer support, and send you service-related announcements.
Marketing: With your consent, to send you promotional materials about our services.
Analytics: To understand how users interact with our service and improve our offerings.
Security: To protect our services, users, and prevent fraudulent activities.
Legal Compliance: To comply with applicable legal requirements, such as responding to legal process or government requests.

Legal Basis for Processing (for GDPR-protected users)

For users protected by the GDPR, we process your personal data based on the following legal grounds:

Performance of Contract: To provide you with our services as outlined in our Terms of Service, including the credit-based system for using our features.
Legitimate Interests: For purposes that represent our legitimate interests, such as improving our services, security, and fraud prevention.
Consent: In cases where we have asked for your consent for specific processing activities.
Legal Obligation: When we need to process your data to comply with legal requirements.

Third-Party Service Providers

We work with the following key third-party service providers to deliver our services:

Razorpay: We use Razorpay as our payment processor to handle all credit purchases in both USD and INR currencies. When you make a payment, your payment information is collected and processed directly by Razorpay. Please refer to Razorpay's Privacy Policy for more information on how they handle your data.

Google Analytics: We use Google Analytics to collect and analyze usage data to improve our services. Google Analytics may collect information such as your IP address, browser type, operating system, the pages you visit, time spent on pages, and other browsing information.

Runware.ai: We use Runware's Flux Dev 1.0 model for generating AI images. When you use our image generation feature, your uploaded images and generation parameters are processed by Runware.ai.

Fal.ai: We use Fal.ai's Flux LoRA Fast-Training service for training custom AI models. When you create a model, your uploaded images are processed by Fal.ai.

These service providers have their own privacy policies that govern how they process your data. We recommend reviewing their privacy policies for more information.

Sharing of Information

We may share your information with:

Service Providers: Third-party vendors who help us provide and support our services (e.g., cloud hosting providers, payment processors like Razorpay, and AI service providers like Runware.ai and Fal.ai).
Business Partners: With your consent, we may share information with business partners for joint marketing efforts or service provision.
Legal Authorities: When required by law, court order, or government regulation.
Business Transfers: In connection with a corporate transaction, such as a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for their own marketing purposes.

Data Storage and Security

Your information may be stored and processed in India and in other countries where we or our service providers maintain facilities. By using our services, you consent to the transfer of your information to countries that may have different data protection rules than your country.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Credit System and Transaction Data

Our platform uses a credit-based system where users purchase credits that are consumed when using various features:

Each image generation costs 1 credit
Creating and training a model costs 400 credits

The transaction amount and currency (USD or INR)
The payment method used
The number of credits purchased
Transaction timestamps

Credit usage (how many credits were used and for what features)
Current credit balance
Timestamps of credit consumption

This information is used to manage your account, provide customer support, prevent fraud, and comply with legal obligations such as tax and accounting requirements.

Data Retention

We retain your personal information for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of our services, making data-driven business decisions, complying with our legal obligations, and resolving disputes.

If you delete your account, we will remove your personal information from our active databases within 30 days, though some information may remain in our backup systems for a reasonable period. Credit transaction records may be retained for longer periods to comply with legal and accounting requirements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

For All Users:

Access or obtain a copy of your personal information
Request correction of inaccurate information
Delete your account and associated data
Opt-out of marketing communications

For Indian Users:

Rights under the Information Technology Act, 2000 and its Rules

For European Users (GDPR):

Right to restriction of processing
Right to data portability
Right to object to processing
Right to lodge a complaint with a supervisory authority

For California Residents (CCPA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information held by businesses
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising CCPA rights

To exercise these rights, please contact us at legal@instaman.co.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete such information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and, where appropriate, sending you a notification. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Shipscale Software Solutions Private Limited Email: legal@instaman.co Website: instaman.co

Physical Address: ZENITH COWORKING 7 FLOOR, CURRENCY TOWER, VIP Square, TELIBANDHA, Raipur- 492001, Chattisgarh, India

Special Notice for Indian Users

Under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we are required to provide the following information:

Shipscale Software Solutions Private Limited is the entity that collects and processes your Sensitive Personal Data or Information (SPDI).
The collection of SPDI is for the legitimate purpose of providing our AI image generation services.
Your SPDI may be shared with third parties as described in the "Sharing of Information" section.
You have the right to review and correct your SPDI.
We implement reasonable security practices and procedures as per Rule 8 of the IT Rules, 2011.
You may withdraw your consent to the collection and use of SPDI by contacting us, but this may affect your ability to use our services.